Frequently Asked Questions

Everything you need to know about shopping with Anchored Collection.

What is your standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and start your refund process.

Are your clothing materials sustainably sourced?

At Anchored Collection, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester to ensure a lower environmental footprint.

How do I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.

Do you offer international shipping?

Yes, we currently ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.